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Compliance & MTL

Financial Title 31/AML compliance

Automated compliance tracking built into every transaction. Real-time MTL/SAR monitoring, CTR automation, and audit-ready reporting for regulatory examinations.

Real time MTL/NIL/SAR transaction reporting and filing
Transaction monitoring and automatic alerts
Required IRS compliance forms (CTR/SAR) automation
Automated chip walk activity reports
Database CSV query for auditing reports
Patron ID verification (OFAC, TIN, PEP, SSN, ID, Residence)
Store required IRS tax forms
Title 31 compliance training
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Player Pay Office

Player cage transactions and bank management

Manages all player financial transactions including bank management, marker underwriting, safe deposit boxes, and cashier window operations.

Patron transaction audit and reporting
Patron bank management
Patron safe deposit box management
Remote external cage window management
Window balancing
Cashier transactions by floor personnel, by cage, and by runners
Checks and markers/counter checks tracking and management
Patron marker credit underwriting and approval
Patron ID verification (OFAC, SSN, Passport, ID, TIN Check, Employment History, Residence, Credit)
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Employee Pay Office

Employee bank tracking and imprests

Issue, track, and monitor imprests to chip runners, floor personnel, and managers. Dealer bank management with customized cashier dashboards.

Issue, track, and monitor imprests to chip runners, floor personnel, and managers
Dealer bank management and tracking
Tip pooling management
Customized cashier dashboards (cage cashier, tournament cashier, floor cashier)
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Count Room

Cash counting, verification, and revenue reporting

Complete count room operations with collected table verification, soft and hard count procedures, and automated revenue reporting.

Count room management
Collected table verification
Soft and hard count procedures
Box collection management
Section view integration
Count room reporting by shift and by day
Foreign and mutilated chip audit
Count room revenue report automation via email
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Back Office

Centralized analytics, reporting, and HR

Centralized analysis and reporting with over 250 reports. Integrates data and analytics from all Core Suite modules.

Centralized analysis and reporting (over 250 reports)
Integrates data and analytics from all Core Suite modules
Human resources management
Individual and group scheduling for dealers and floor personnel
Dealer coordinator activity log
Dealer section history monitoring
MTL gaming day reports
Revenue reports
Import and export 3rd party employee schedules
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Floor Management

Section management, table tracking, and analytics

Real-time section and table management with live game dealer tablet integration and comprehensive floor analytics.

Rotations management with section view for live games
Rotations management with section view for tournaments
Live game dealer tablet display
Live game dealer tablet MTL entry log
Live game floor tablet promotion payouts
Player tracking by section, by shift, by game and limit
Table tracking by section, by shift, by game and limit
Game tracking by section, by shift, by game and limit
Revenue tracking by section, by shift, by game and limit
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Dealer Coordinator

Dealer scheduling, tracking, and rotation display

Comprehensive dealer management with section view coordination, scheduling optimization, and rotation displays.

Section view for dealer coordinator
Dealer scheduling for live games and tournaments
Schedule prediction and optimization tool
Dealer drop tracking and reporting
Dealer tip pool reporting
Dealer tables rotation display
Dealer list display for table assignment, early out, playing list, and dealer drop
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Player Management

Patron database, tracking, and promotions

Complete patron database management with player tracking, intake verification, and promotion analytics.

Player tracking and gaming activity by section, by shift, by game and limit
Patron database management
Promotion tracking analytics
Patron intake and verification management
Monitoring of patron modification log
Merging, editing, and deleting patron accounts
Barred patron list management
Qualified hand promotion scans
Hourly scans
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GECO Room

Gaming equipment and chip operations

Gaming equipment and chip operations management with inventory tracking, delivery management, and automated alerts.

GECO room inventory management and delivery tracking
GECO room display and automated alerts
Chips and card maintenance
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Tournament

Tournament registration and scheduling

Tournament event management for registration, configuration, and scheduling.

Tournament registration
Tournament configuration
Tournament scheduling
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Jackpot

Progressive jackpots and bad beats

Progressive jackpot management including bad beat jackpots and promotional payouts.

Progressive jackpot tracking
Bad beat jackpot management
Qualifying hand verification
Payout calculation and distribution
Jackpot contribution tracking
Tax documentation (W-2G support)

Infrastructure Requirements

CMS Core is an on-premise system — you manage your own infrastructure

Server Requirements

  • Windows Server 2019 Standard+
  • Microsoft SQL Server Standard+
  • 32GB RAM minimum (64GB recommended)
  • .NET Framework 4.6.2+
  • Three 500GB drives (SSD preferred)

Your Responsibilities

  • Server procurement & maintenance
  • Database backups & disaster recovery
  • Network & physical security
  • SQL Server licensing & updates
  • Remote access for ITCS support

Support Model

  • Email-based support
  • Scheduled remote sessions
  • On-site technician visits included
  • Refresher training included
  • 99.97% application availability SLA