Unleash the Power of Your Gaming Floor with IT Casino Solutions

Our software solutions and systems are designed with the aim of optimizing operations and management within a casino or card room, with a focus on improving the overall performance and functionality of these environments. This approach ensures that our software solutions are not just technologically advanced, but also deliver practical benefits to our clients, enabling them to do their best work and achieve their business goals.

Visit the ITCS Lab

Local to San Diego? Come visit our casino technology lab and let us show you around!

    ITCS Lab Channel
    Casino Tech Talk Podcast (Coming Soon)

    View Knowledge Base, User Manuals,
    and Open Support Tickets

    simple and hassle-free

    Our Seamless Setup Process

    Setting up your casino management software should be simple and hassle-free. Our four-stage process is designed to guide you through each step of the way, providing the support and guidance you need to get up and running quickly.

    1. Startup & Planning

    • Contract signed
    • Kick-off meeting
    • Project planning
    • Hardware/licensing Eval.

    2. Design & Discovery

    • Change management & planning
    • ITCS implementation

    3. Implementation

    • Software environment setup
    • CRS Cloud + Membership (Optional) configuration
    • CRS + LiveLinq Training
    • Testing

    4. Go Live & Initial Support

    • Go live for client
    • Milestone – launch completed
    • Post go live – initial support

    Balancing Owner & Operator Needs

    We understand that as an owner or stakeholder, you need to have a comprehensive view of your gaming operations. Our CRS software provides you with the metrics and insights you need to make informed decisions and optimize performance.

    Some of the key benefits of our software for owners and stakeholders include:

    • Real-time data collection and reporting on purchases, transactions, and player activity, allowing you to quickly identify trends and make informed decisions.
    • Live graphs that display real-time metrics, such as dealer performance, player ratings, and table activity, so you can see the status of your gaming floor at a glance.
    • Insights into customer behavior, such as preferences and gaming habits, allowing you to optimize your offerings and improve the overall customer experience.
    • Data tables of data that can be exported in CSV and PDF formats, providing you with the flexibility to analyze the data in the format that works best for you.

    With our CRS software, you can streamline your processes, improve efficiency, and optimize your casino’s operations. Contact us today to learn more about how our software can help you achieve your goals.

    As an operator, whether you are a shift supervisor, floor manager, dealer or cage staff, you need a software solution that is flexible, easy to use, and requires minimal training. Our CRS software provides you with the tools you need to manage your casino’s operations efficiently and effectively.

    Some of the key benefits of our software for operators include:

    • Real-time data collection and reporting: Our software allows you to track purchases, transactions, and player activity in real-time. This enables you to quickly identify trends and make informed decisions that optimize performance and drive revenue.
    • Workflow-specific features built from industry experience: Our software includes features that allow you to manage live cash games, tournaments, promotions, and special events. These features streamline your processes and improve efficiency, allowing you to focus on providing a great experience for your customers.
    • Live displays and boards: We provide modern digital displays and boards for any gaming floor needs. These displays allow you to keep your customers informed and engaged.
    • Automated Alerts & Logs: Our software provides automated alerts for time or credit status, service alerts, and user activity log alerts. This ensures that you can quickly address any issues and minimize their impact on your business.
    • Insights into customer behavior: Our software provides insights in the form of analytics and reports on customer behavior, such as preferences and gaming habits.
    • Cloud Deployed: Our software is always accessible and ready to use when you need it. This ensures that your team can manage your casino’s operations efficiently and effectively without interruption.

    With our CRS software, you can streamline your processes, improve efficiency, and optimize your casino’s operations. Contact us today to learn more about how our software can help you achieve your goals.

    Ready to kick-off your software install?

    Review our seamless installation and implementation process with our team to ensure that our team of experts provides the highest quality service and delivers exceptional results to meet your unique needs. 

    Client Support Portal and Knowledge Base

    With our customer support portal, accessing the help you need is easy. Whether you want to open a support ticket or browse through our knowledge base documents, our portal has got you covered. During the implementation process, we will collaborate with you to establish a list of designated support contacts. This ensures that you have access to the right resources needed to maximize the value of our software solution.

    PROVIDING EXCEPTIONAL CUSTOMER SERVICE TO OUR PARTNERS SINCE 2005